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	<title>Delivering Change</title>
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	<link>http://sentiaplus.wordpress.com</link>
	<description>Advice for successful business change </description>
	<lastBuildDate>Mon, 21 Nov 2011 15:48:03 +0000</lastBuildDate>
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		<title>Delivering Change</title>
		<link>http://sentiaplus.wordpress.com</link>
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		<item>
		<title>How can I help you?</title>
		<link>http://sentiaplus.wordpress.com/2011/11/21/how-can-i-help-you/</link>
		<comments>http://sentiaplus.wordpress.com/2011/11/21/how-can-i-help-you/#comments</comments>
		<pubDate>Mon, 21 Nov 2011 15:48:03 +0000</pubDate>
		<dc:creator>kevinmcp</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://sentiaplus.wordpress.com/?p=241</guid>
		<description><![CDATA[Notwithstanding my time allocated to &#8220;The book&#8220;, I am available for short consulting, review &#38; coaching assignments between now and Christmas.  So, if you have a need for reviews of the the efficiency of your programmes&#8217; governance, risk, or overall health, call or email me to discuss.  I can provide healthchecks, maturity assessments, or plain [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=sentiaplus.wordpress.com&amp;blog=8689378&amp;post=241&amp;subd=sentiaplus&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Notwithstanding my time allocated to &#8220;<a href="http://www.wp.me/pAsvg-3R">The book</a>&#8220;, I am available for short consulting, review &amp; coaching assignments between now and Christmas.  So, if you have a need for reviews of the the efficiency of your programmes&#8217; governance, risk, or overall health, call or email me to discuss.  I can provide healthchecks, maturity assessments, or plain and simple coaching, if required, and I&#8217;ll be delighted to hear from you.</p>
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			<media:title type="html">kevinmcp</media:title>
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		<title>The book&#8230;</title>
		<link>http://sentiaplus.wordpress.com/2011/11/21/the-book/</link>
		<comments>http://sentiaplus.wordpress.com/2011/11/21/the-book/#comments</comments>
		<pubDate>Mon, 21 Nov 2011 15:41:00 +0000</pubDate>
		<dc:creator>kevinmcp</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://sentiaplus.wordpress.com/?p=239</guid>
		<description><![CDATA[Peter Cook had a story about meeting an old acquaintance, someone he hadn&#8217;t seen for a few years. He asked: &#8220;what are you up to, then?&#8221;, to which he got the response &#8220;I&#8217;m writing a book&#8221;. &#8220;What a coincidence!&#8221; replied Cook, &#8220;neither am I&#8221; Well, I am, and it&#8217;s more difficult than I expected. I [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=sentiaplus.wordpress.com&amp;blog=8689378&amp;post=239&amp;subd=sentiaplus&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><em>Peter Cook had a story about meeting an old acquaintance, someone he hadn&#8217;t seen for a few years. He asked: &#8220;what are you up to, then?&#8221;, to which he got the response &#8220;I&#8217;m writing a book&#8221;. &#8220;What a coincidence!&#8221; replied Cook, &#8220;neither am I&#8221;</em></p>
<p>Well, I am, and it&#8217;s more difficult than I expected. I sit down on my own, and sow my thoughts into the keyboard and see them blossom on the screen; there are days when the words flow, and days when I&#8217;d sooner browse facebook and linkedin. Today is a mixed day, but the process is to keep going back, and putting the words down.</p>
<p>The working title is &#8220;Fundamentals: Delivering Change&#8221;, and it complements my consulting and training offerings quite nicely.  The first part is a practical guide to delivering change, aimed at all management levels, explaining what their roles are, how to go about them, and what they can expect of others.  Lots of stories and analogies, but each chapter summarises the fundamentals.</p>
<p>Part 2 is a guide to tools.  I shall be providing a toolkit (free via the website), and this section summarises how to use it.</p>
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			<media:title type="html">kevinmcp</media:title>
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		<title>Experimenting with virtual assistance</title>
		<link>http://sentiaplus.wordpress.com/2011/08/23/experimenting-with-virtual-assistance/</link>
		<comments>http://sentiaplus.wordpress.com/2011/08/23/experimenting-with-virtual-assistance/#comments</comments>
		<pubDate>Tue, 23 Aug 2011 00:05:19 +0000</pubDate>
		<dc:creator>kevinmcp</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://sentiaplus.wordpress.com/?p=237</guid>
		<description><![CDATA[I&#8217;m about to start a new batch of work, and I expect to be busy.  I need to rescue some time, so that I can focus on the stuff that specifically needs me.  So, I can delegate much of the travel bookings, diary management, research &#38; troubleshooting, and I&#8217;ll do this using a virtual assistant.  [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=sentiaplus.wordpress.com&amp;blog=8689378&amp;post=237&amp;subd=sentiaplus&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m about to start a new batch of work, and I expect to be busy.  I need to rescue some time, so that I can focus on the stuff that specifically needs me.  So, I can delegate much of the travel bookings, diary management, research &amp; troubleshooting, and I&#8217;ll do this using a virtual assistant.  I&#8217;ve narrowed down the list and will make my choice within the next couple of days.</p>
<p>I intend to use the experience as an experiment, and may delve further into this sort of service. If it works for me, it can work for my clients.  I&#8217;ll let you know who I choose, and how we get on.  The starting point is about 20 hours per month.</p>
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			<media:title type="html">kevinmcp</media:title>
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		<title>Too close to the wire&#8230;?</title>
		<link>http://sentiaplus.wordpress.com/2011/08/16/too-close-to-the-wire/</link>
		<comments>http://sentiaplus.wordpress.com/2011/08/16/too-close-to-the-wire/#comments</comments>
		<pubDate>Tue, 16 Aug 2011 11:24:25 +0000</pubDate>
		<dc:creator>kevinmcp</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://sentiaplus.wordpress.com/?p=231</guid>
		<description><![CDATA[Nature likes redundancy.  That&#8217;s why we have 2 eyes, 2 kidneys, even 2 brains.  If one fails, we can still keep going.  I&#8217;m not entirely sure why we don&#8217;t have 2 hearts, or two livers, but maybe they&#8217;re protected behind thick cage because there&#8217;s only one of each.   That&#8217;s nature reducing likelihood of risk, because [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=sentiaplus.wordpress.com&amp;blog=8689378&amp;post=231&amp;subd=sentiaplus&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Nature likes redundancy.  That&#8217;s why we have 2 eyes, 2 kidneys, even 2 brains.  If one fails, we can still keep going.  I&#8217;m not entirely sure why we don&#8217;t have 2 hearts, or two livers, but maybe they&#8217;re protected behind thick cage because there&#8217;s only one of each.   That&#8217;s nature reducing <em>likelihood</em> of risk, because the <em>impact</em> of damage to these organs is so high.</p>
<p>So, consider a business change to a new target operating model (TOM).  Does the new TOM have some redundancy built in, or is it always working at 99% capacity?  If so, what happens if 5% of the staff leave suddenly, and there&#8217;s a struggle to replace them? What will you compromise on then? Quality, cost, time?</p>
<div id="attachment_232" class="wp-caption alignright" style="width: 135px"><img class="size-full wp-image-232" title="Umberella &amp; John Steed" src="http://sentiaplus.files.wordpress.com/2011/08/john_steed.jpg" alt="Of course the umberella may have other uses, too" width="125" height="180" /><p class="wp-caption-text">Of course the umberella may have other uses, too</p></div>
<p>Or a change programme &#8211; are there enough people of the team to deliver all components, to plan? If not, regardless of dedication and heroics  from the team during the delivery of the change, the risk of failure can be very high, damaging the investment, the benefits, as well as the morale and reputation of the delivery team.</p>
<p>So, work the team hard, but not unreasonably; get good value from the members, but make sure you can cope if something happens.   Like taking an umberella on a cloudy day &#8211; it&#8217;s often better to have it and not need it, than need it and not have it.</p>
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			<media:title type="html">kevinmcp</media:title>
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			<media:title type="html">Umberella &#38; John Steed</media:title>
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		<item>
		<title>NASA&#8217;s rules for project managers</title>
		<link>http://sentiaplus.wordpress.com/2011/08/01/nasas-rules-for-project-managers/</link>
		<comments>http://sentiaplus.wordpress.com/2011/08/01/nasas-rules-for-project-managers/#comments</comments>
		<pubDate>Mon, 01 Aug 2011 16:33:42 +0000</pubDate>
		<dc:creator>kevinmcp</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://sentiaplus.wordpress.com/?p=227</guid>
		<description><![CDATA[There&#8217;s 100 of them.  They&#8217;re sensible and, dare I say, it &#8220;down to earth&#8221; Click here to view: Project Management Rules NASA<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=sentiaplus.wordpress.com&amp;blog=8689378&amp;post=227&amp;subd=sentiaplus&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>There&#8217;s 100 of them.  They&#8217;re sensible and, dare I say, it &#8220;down to earth&#8221;</p>
<p>Click here to view: <a href="http://sentiaplus.files.wordpress.com/2011/08/project-management-rules-nasa.pdf">Project Management Rules NASA</a></p>
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			<media:title type="html">kevinmcp</media:title>
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		<title>The accountant &amp; the shepherd (context &amp; communication)</title>
		<link>http://sentiaplus.wordpress.com/2011/06/30/the-accountant-the-shepherd-context-communication/</link>
		<comments>http://sentiaplus.wordpress.com/2011/06/30/the-accountant-the-shepherd-context-communication/#comments</comments>
		<pubDate>Thu, 30 Jun 2011 09:32:38 +0000</pubDate>
		<dc:creator>kevinmcp</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://sentiaplus.wordpress.com/?p=223</guid>
		<description><![CDATA[My friend Ben was an accountant. He decided to take a career break, and went to work on a farm, just helping out, odd-jobbing &#8211; anything to get away from bean counting, analysis and finance. One day the farmer asked him to round up the sheep in a field, and get them into a trailer. [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=sentiaplus.wordpress.com&amp;blog=8689378&amp;post=223&amp;subd=sentiaplus&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>My friend Ben was an accountant. He decided to take a career break, and went to work on a farm, just helping out, odd-jobbing &#8211; anything to get away from bean counting, analysis and finance. One day the farmer asked him to round up the sheep in a field, and get them into a trailer. Ben did this, and called the farmer to say the task was complete.</p>
<p style="padding-left:30px;">
Farmer: &#8220;Great thanks &#8211; did you count them?&#8221;<br />
Ben: &#8220;Yes&#8221;<br />
Farmer: &#8220;How many were there?&#8221;<br />
Ben: &#8220;40&#8243;<br />
Farmer: &#8220;40!? There should only have been 37! Where did you find the others&#8221;<br />
Ben: &#8220;Well you said to round them up&#8230;&#8221;</p>
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			<media:title type="html">kevinmcp</media:title>
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		<title>Project, Programme &amp; Portfolio Management &#8211; P3O</title>
		<link>http://sentiaplus.wordpress.com/2011/06/29/project-programme-portfolio-management-p3o/</link>
		<comments>http://sentiaplus.wordpress.com/2011/06/29/project-programme-portfolio-management-p3o/#comments</comments>
		<pubDate>Wed, 29 Jun 2011 09:48:35 +0000</pubDate>
		<dc:creator>kevinmcp</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[control]]></category>
		<category><![CDATA[governance]]></category>
		<category><![CDATA[OGC]]></category>
		<category><![CDATA[p3O]]></category>
		<category><![CDATA[portfolio]]></category>
		<category><![CDATA[programme]]></category>
		<category><![CDATA[project]]></category>

		<guid isPermaLink="false">http://sentiaplus.wordpress.com/?p=208</guid>
		<description><![CDATA[Launched by the Office of Government Commerce in 2008, P3O is growing in popularity, taking its place alongside PRINCE2, MSP (managing successful programmes) and M_o_R (risk) as part of a robust suite for delivering change, with control. Having recently qualified as a P3O practitioner, I take the view that there&#8217;s not much new to me [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=sentiaplus.wordpress.com&amp;blog=8689378&amp;post=208&amp;subd=sentiaplus&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Launched by the Office of Government Commerce in 2008, P3O is growing in popularity, taking its place alongside PRINCE2, MSP (managing successful programmes) and M_o_R (risk) as part of a robust suite for delivering change, with control.</p>
<p>Having recently qualified as a P3O practitioner, I take the view that there&#8217;s not much new to me in it, but the training it is really valuable for the following reasons:</p>
<ul>
<li>It correctly and strongly emphasises that projects and programmes represent an investment by the organisation, and should be managed accordingly; Governance, in particular, is addressed comprehensively, without being prescriptive</li>
<li>It offers several models for operating across an organisation, which also take account of the organisation&#8217;s capability &amp; maturity</li>
<li>It acknowledges that projects can be a hotbed of risk, and offers approaches to deal with them</li>
</ul>
<p>In summary, PMOs and mechanisms for managing programmes and portfolios are often poor relations when it comes to control, and P3O provides an approach to address this. <strong>Recommended.</strong></p>
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			<media:title type="html">kevinmcp</media:title>
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		<title>Goshido comes to Edinburgh, 30 November</title>
		<link>http://sentiaplus.wordpress.com/2010/11/15/goshido-comes-to-edinburgh-30-november/</link>
		<comments>http://sentiaplus.wordpress.com/2010/11/15/goshido-comes-to-edinburgh-30-november/#comments</comments>
		<pubDate>Mon, 15 Nov 2010 16:35:55 +0000</pubDate>
		<dc:creator>kevinmcp</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[agile]]></category>
		<category><![CDATA[communications]]></category>
		<category><![CDATA[Goshido]]></category>
		<category><![CDATA[GTD]]></category>
		<category><![CDATA[Lean]]></category>

		<guid isPermaLink="false">http://sentiaplus.wordpress.com/?p=166</guid>
		<description><![CDATA[I&#8217;m excited about this. Here&#8217;s something that will revolutionise team communications, and ease the common frustrations, smoothing the path to successful delivery. Goshido is a high impact tool for any team or project which needs to make sure actions, priorities and communications are handled smartly. It uses cloud technology, and blends the principles of Lean, [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=sentiaplus.wordpress.com&amp;blog=8689378&amp;post=166&amp;subd=sentiaplus&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m excited about this. Here&#8217;s something that will revolutionise team communications, and ease the common frustrations, smoothing the path to successful delivery.</p>
<p><a title="Goshido.com" href="http://www.goshido.com/">Goshido</a> is a high impact tool for any team or project which needs to make sure actions, priorities and communications are handled smartly. It uses cloud technology, and blends the principles of Lean, and Agile to make it easier for teams to work together in demanding environments. Communications – and I mean really clear communications, understood by all involved – are essential to the success of any project, from business change to development and construction. Goshido is a big step forward in making team communications work well. Goshido is exciting, and I expect it to make a major contribution to the speed and success of my projects.</p>
<p>Gerard Hartnett is founder &amp; CEO of Goshido. After his time as a former senior architect with Intel, managing global teams, he developed Goshido to solve problems encountered over the years.</p>
<p><span style="color:#000080;"><strong>Edinburgh event</strong></span></p>
<p><span style="color:#000080;">Ger and I will be hosting an event in the office of the <em><strong>Consulate General of Ireland, 16 Randolph Crescent, Edinburgh EH3 7TT</strong></em>. I&#8217;ll addresss Business Change, Ger will cover Agile, Lean &amp; Goshido, and there will be plenty of opportunity for networking.<em><strong> It starts at 5:30pm for 6pm</strong></em>, and will finish by 7:30pm.</span></p>
<p><span style="color:#000080;">If you&#8217;re interested in attending, please email </span><a href="mailto:donncha.hughes@goshido.com">donncha.hughes@goshido.com</a><span style="color:#000080;"><strong></strong>,with your contact details or call Donncha on<strong> 020 3286 8605</strong>.  There&#8217;s no charge for attending, but attendance will be limited to those pre-registered.</span></p>
<p>On a related, but separate note, here&#8217;s a link to an item in today&#8217;s <a title="Goshido fundraising via Linkedin" href="http://online.wsj.com/article/SB10001424052748704141104575587930815328888.html?KEYWORDS=Goshido">Wall Street Journal</a>.  An interesting piece on how Goshido chairman Frank Hannigan did successful &amp; speedy fundraising using his contacts on Linkedin.  This was unprecedented in its success, but that&#8217;s the sort of company Goshido is.</p>
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			<media:title type="html">kevinmcp</media:title>
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		<title>Get it right first time &#8211; a metaphor</title>
		<link>http://sentiaplus.wordpress.com/2010/10/26/get-it-right-first-time-a-metaphor/</link>
		<comments>http://sentiaplus.wordpress.com/2010/10/26/get-it-right-first-time-a-metaphor/#comments</comments>
		<pubDate>Tue, 26 Oct 2010 09:55:28 +0000</pubDate>
		<dc:creator>kevinmcp</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://sentiaplus.wordpress.com/?p=149</guid>
		<description><![CDATA[I usually groan when a colleague or client says something like &#8220;but surely all you need to do is&#8230;&#8221;.  Often they&#8217;re right, but too often, they&#8217;re not.  It&#8217;s a common position to take, but it can cause people to miss risks to the successful delivery of the change Here&#8217;s a slideshow demonstrating that it&#8217;s better [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=sentiaplus.wordpress.com&amp;blog=8689378&amp;post=149&amp;subd=sentiaplus&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>I usually groan when a colleague or client says something like &#8220;but surely all you need to do is&#8230;&#8221;.  Often they&#8217;re right, but too often, they&#8217;re not.  It&#8217;s a common position to take, but it can cause people to miss risks to the successful delivery of the change</p>
<p>Here&#8217;s a slideshow demonstrating that it&#8217;s better to get it right first time than to have to do it again <span style="text-decoration:underline;"><em>and</em></span> tidy up the mess left by the first attempt.  Having turned around several failing change initiatives, I reckon that the most difficult mess to clear up is usually one left by poorly thought out communications and engagement of key people, especially staff.</p>
<a href="http://sentiaplus.wordpress.com/2010/10/26/get-it-right-first-time-a-metaphor/#gallery-1-slideshow">Click to view slideshow.</a>
<p>The photos were taken in Co Galway, Ireland, where I lived for a few years.  (In case you were wondering, the last photo in the sequence is a hoax, but it amused me)</p>
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			<media:title type="html">kevinmcp</media:title>
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		<title>Moron communications</title>
		<link>http://sentiaplus.wordpress.com/2010/09/30/moron-communications/</link>
		<comments>http://sentiaplus.wordpress.com/2010/09/30/moron-communications/#comments</comments>
		<pubDate>Thu, 30 Sep 2010 11:10:01 +0000</pubDate>
		<dc:creator>kevinmcp</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://sentiaplus.wordpress.com/?p=131</guid>
		<description><![CDATA[It&#8217;s easy to get it wrong &#8211; a simple typo can totally change the meaning of a message. For example &#8220;not&#8221; instead of &#8220;now&#8221; &#8211; &#8220;we are not going to have compulsory redundancies&#8221;, and this is one not going to be picked up by a spell checker. On a lighter note (via Gary Delaney), here [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=sentiaplus.wordpress.com&amp;blog=8689378&amp;post=131&amp;subd=sentiaplus&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>It&#8217;s easy to get it wrong &#8211; a simple typo can totally change the meaning of a message.  For example &#8220;not&#8221; instead of &#8220;now&#8221; &#8211; &#8220;we are not going to have compulsory redundancies&#8221;, and this is one not going to be picked up by a spell checker.</p>
<p>On a lighter note (via Gary Delaney), here are a couple of examples of over elaborate notes for the cleaners:</p>
<p><a href="http://sentiaplus.files.wordpress.com/2010/09/hoover-bldg2.jpg"><img class="alignleft size-full wp-image-136" title="Hoover bldg" src="http://sentiaplus.files.wordpress.com/2010/09/hoover-bldg2.jpg" alt="" width="562" height="102" /></a></p>
<div id="attachment_137" class="wp-caption alignleft" style="width: 385px"><a href="http://sentiaplus.files.wordpress.com/2010/09/polish-war-mmrl1.jpg"><img class="size-full wp-image-137" title="Polish war mmrl" src="http://sentiaplus.files.wordpress.com/2010/09/polish-war-mmrl1.jpg" alt="Polish War Memorial" width="375" height="500" /></a><p class="wp-caption-text">Polish War Memorial</p></div>
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			<media:title type="html">kevinmcp</media:title>
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		<media:content url="http://sentiaplus.files.wordpress.com/2010/09/hoover-bldg2.jpg" medium="image">
			<media:title type="html">Hoover bldg</media:title>
		</media:content>

		<media:content url="http://sentiaplus.files.wordpress.com/2010/09/polish-war-mmrl1.jpg" medium="image">
			<media:title type="html">Polish war mmrl</media:title>
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